FAQ

Which payment methods do you accept?

Debit Card, American Express, MasterCard, Visa, Discover, Diners Club,  Venmo,  Zelle, and Cash 

Where do I pick up the truck when I arrive?

Ultimate Dive Truck delivers the truck to you at the Flamingo Airport upon your arrival to Bonaire.  And, you return it to the airport at the completion of your reservation. Simple and Easy.

Do you allow additional drivers?

Yes,  and there is no additional charge.  This makes it easy for groups to rent 1-3 trucks with no worry or concern about who is driving.  All drivers must be 25 years or older with valid drivers license to drive the trucks.

Do you have a minimum age to rent?

Yes, the minimum age to rent the Ultimate Dive Truck is 25 years old.

What is the maximum number of passengers?

6, but the truck is designed for 4 divers.

What is your cancelation policy

Due to the limited availability and high desirability, we assess a $150 fee to all cancelled reservations up until 30 days prior to arrival.  At which time, we retain the entire 50% deposit.  Should we receive a new reservation of equal value, we will return the 50% deposit, less the $150 fee.

What is your booking process?

Simple and Easy:

  • Online:  Please email us if you do not see your exact dates available. We may be able to assist.

  • By Phone: Simply call us

Reservations require a 50% deposit.  Balance due at arrival.

What insurance coverage is provided?

Your rental comes inclusive of insurance.  No surprises or up-selling once you arrive.  

If you do not comply to the terms of the rental agreement, you are responsible for damages.

For example:  If you drink and drive, then cause an accident, you are responsible.

Our damage deposit is $750 and secured with a major credit card hold on arrival. 

Can I go to Washington-Slagbaai National Park?

Yes. However, we do not service the vehicle for any reason while inside the park.  This includes flat tires, missing battery, dead battery, etc.   Enter the park at your own risk and if you have problems, contact our service partner:  http://www.hbroadservice.com/

How does this shore diving thing work?

We have produced a "Shore Diving 101" video for those who may have never shore dived before. This short video is designed to help remove fears and doubts through education. Please refer to our Helpful Videos.

If that does not provide the help and support you need.  We also own a private dive guiding service and can assist you.  Please see our sister website: www.TheScubaDuo.com.

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